Canceling your flight due to an urgent meeting or a pressing personal concern? Getting a refund may be an uphill battle in itself, whatever your reason might be. But with Etihad Airways, do not worry. Customers may expect flexibility with flight cancellations. You might just be eligible to get a full refund.
With the continuously upcoming Etihad flight deals offered for customers, you may even want to book your flight at a later time. You can read along to get more details and guidelines to request a refund for your canceled flight.
The guidelines to get a refund from Etihad Airways-
- Open the page etihad.com.
- Click “Manage.”
- Fill in your booking reference and your last name, then click “Find my booking.”
- Select the canceled flight.
- Select the refund request form.
- Fill it out with the necessary information and submit it.
A revert will be sent to you with all the details.
In case you are stuck at any step, you can connect with the customer service department by calling the number 1 (877) 690-0767 or by sending an email to [email protected] to request a refund. For those who choose to call, ensure to follow the IVR instructions to reach a representative quickly. To know your eligibility for the refund, read along to know about the policy.
What is the Etihad Airways 24-hour refund policy?
A full refund will be provided for flight cancelations made within 24 hours of the original purchase as per the Etihad Airways 24-hour refund policy. The purchase must have been made at least 7 days before the departure date.
Can I get a refund for flight cancelation after 24 hours of booking?
Yes, it will depend on the policy below.
- A fee deduction will be made from the refund amount on cancellations after 24 hours of purchase.
- The fee depends on the fare rules of the ticket, destination, and departure date.
- The refund will only be provided for an unused refundable ticket.
- A refund will be given for the unused portion of the ticket for requests on a partially used ticket.
- An additional 10% of the fare as the fee will be deducted from the refund for ticket cancellations within 96 hours of the flight.
- The refund amount will be processed in the original source used during the booking.
- The refund to reflect on your bank statement or your card can take 7-45 days.
- No refund fee will be charged in the unfortunate circumstance of the bereavement or severe illness of a passenger or a family member. But you should provide the documentation proof.
Get the refund easily by using the details above. For solutions to more queries related to your travel, call the airline or use the official website. You can get help if you need to book another Etihad airlines flight. You can experience exceptional customer service and even get cheap tickets that are within your budget.