Fixing Touchscreen Issues: Calibration and Replacement

Touchscreen issues are among the most common problems encountered by smartphone users. These issues can range from minor calibration errors to severe hardware malfunctions requiring screen replacement. This article provides a comprehensive guide to diagnosing, calibrating, and replacing touchscreen components in smartphones.

1. Understanding Touchscreen Technology

Before diving into the repair process, it’s essential to understand the basics of touchscreen technology. Modern smartphones typically use one of two types of touchscreen technologies:

  • Resistive Touchscreens: These consist of two layers that register a touch when pressed together.
  • Capacitive Touchscreens: These use a layer of capacitive material to hold an electrical charge; touching the screen disrupts this charge, allowing the device to detect the touch.

2. Common Touchscreen Issues

Touchscreen problems can manifest in various ways, including:

  • Unresponsive Touchscreen: The screen does not respond to touch inputs.
  • Erratic Touch Responses: The screen registers touches inaccurately or sporadically.
  • Dead Zones: Certain areas of the screen do not respond to touch.
  • Ghost Touches: The screen registers touches when none are made.
  1. Diagnosing Touchscreen Problems

Step 1: Software Check

Before assuming a hardware fault, perform a software diagnosis:

  • Restart the Device: Sometimes, a simple restart can resolve minor glitches.
  • Update the Software: Ensure the device’s operating system is up to date, as software updates can fix bugs affecting touchscreen functionality.
  • Safe Mode: Booting the device in safe mode can help determine if a third-party app is causing the issue.

Step 2: Hardware Check

If software checks do not resolve the issue, proceed with hardware diagnostics:

  • Physical Inspection: Examine the screen for cracks, chips, or signs of damage.
  • Screen Test: Use built-in diagnostic tools or third-party apps to test touchscreen responsiveness. Most Android devices and iPhones have diagnostic tools accessible through specific codes or settings.

4. Touchscreen Calibration

Calibrating the touchscreen can resolve minor issues and improve responsiveness.

For Android Devices:

  1. Open Settings: Navigate to Settings > Display.
  2. Touch Sensitivity: Adjust touch sensitivity if available.
  3. Calibration Apps: Download a touchscreen calibration app from the Google Play Store. Follow the on-screen instructions to calibrate the touchscreen.

5. Replacing the Touchscreen

If calibration does not resolve the issue, replacing the touchscreen may be necessary.

Tools and Materials Needed:

  • Replacement touchscreen or digitizer
  • Precision screwdriver set
  • Plastic prying tools
  • Suction cup
  • Adhesive strips
  • Heat gun or hairdryer
  • Anti-static wrist strap (optional)

Step-by-Step Guide:

Note: The process may vary slightly depending on the device model. Refer to the device’s service manual or a detailed online guide specific to your model.

Step 1: Power Off and Disassemble

  1. Power Off: Turn off the device to prevent any electrical damage.
  2. Remove Back Cover: Use a plastic prying tool to gently remove the back cover.
  3. Disconnect Battery: Carefully disconnect the battery to avoid short circuits.

Step 2: Remove the Broken Screen

  1. Heat the Edges: Use a heat gun or hairdryer to soften the adhesive around the screen’s edges.
  2. Pry the Screen: Insert a plastic prying tool between the screen and the frame, gently prying around the edges to lift the screen.
  3. Suction Cup: Use a suction cup to help lift the screen once it’s loosened.
  4. Disconnect Cables: Carefully disconnect any cables attaching the screen to the motherboard.

Step 3: Install the New Screen

  1. Clean the Frame: Remove any remaining adhesive and clean the frame.
  2. Attach Adhesive Strips: Apply new adhesive strips around the frame.
  3. Connect the New Screen: Reconnect the cables of the new screen to the motherboard.
  4. Secure the Screen: Gently press the new screen into place, ensuring it adheres firmly.

Step 4: Reassemble and Test

  1. Reconnect Battery: Reconnect the battery and replace the back cover.
  2. Power On: Turn on the device and test the new screen for responsiveness and accuracy.

6. Tips and Best Practices

  • Use Quality Parts: Always use high-quality replacement parts to ensure longevity and performance.
  • Handle with Care: Be gentle when prying and lifting components to avoid further damage.
  • Static Precautions: Use an anti-static wrist strap to prevent static electricity from damaging internal components.
  • Follow Detailed Guides: Refer to specific guides for your device model to avoid mistakes.

7. Troubleshooting After Replacement

If the new touchscreen does not work correctly:

  • Check Connections: Ensure all cables are securely connected.
  • Reboot the Device: Sometimes, a reboot can help the device recognize the new screen.
  • Factory Reset: As a last resort, perform a factory reset (after backing up data) to resolve any lingering software issues.


Fixing touchscreen issues requires a methodical approach, from initial diagnosis to calibration and, if necessary, replacement. By following the steps outlined in this guide, you can effectively address Apoorva Electricals, Ground Floor, 4L, Amar Jyoti palace Wardha Road, Dhantoli, Nagpur and resolve touchscreen problems, restoring your device’s functionality. Whether you are a DIY enthusiast or a professional technician, in Google Pixel Service Centre these techniques will help you maintain and services smartphones with confidence.



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