QuickBooks is the best accounting software for small organizations that can precisely handle financial data and use it efficiently to increase the profits of the business. However, QuickBooks will not open or crash frequently if internal issues develop in the computer. If your QB also fails to start or crashes, go through this blog to learn about the reasons it happens and the best ways to counter the issue.
Get in touch with QB professionals of our support team at 1.855.738.2784 for troubleshooting directions to remove the error.
What interrupts QuickBooks during its launch?
You might sometimes struggle to launch QuickBooks on your PC due to internal issues. The reasons these issues develop and block the QB startup are discussed below-
- QBDT fails to process the QBWUSER.ini file, which might be missing from your system or severely damaged.
- QuickBooks also fails to run efficiently if the Windows on your PC is incompatible with the software due to outdated versions of either of them.
- QuickBooks won’t start or freeze if it cannot run its background processes due to Windows Firewall restrictions.
You May Also Read: How do I fix BEX Error in QuickBooks?
Measures to prevent the issue from developing again
QuickBooks sometimes crashes while opening or fails to start on a computer. The steps you can take to counter the issues that trouble the QBDT startup are mentioned below-
Solution 1- Rename the QBWUSER.ini file to recreate it when QuickBooks opens again
The QBWUSER.ini file is an essential file for QuickBooks, which stores the information about the company files along with the authorized user accounts allowed to access their data. QuickBooks runs this file while starting to authenticate the user account and malfunctions if the file isn’t available. A virus attack on the system or corruption in the HDD data can cause damage to the QBWUSER.ini file. A way to fix the file is by renaming it, as it gets recreated when you reopen the software. Use these steps to recreate the QBWUSER.ini file on your PC-
- Open the file explorer from the taskbar (Folder icon) and go to C:\Users\Public\Public Documents\Intuit\QuickBooksXX.
- Open the folder and right-click the QBWUSER.ini inside the QBDT folder.
- Click the Rename option and just add ‘.old’ as a file extension without changing the file name.
- Save the file as QBWUSER.ini.old and open your QuickBooks again.
If the software still develops issues during startup, jump to the next solution.
Solution 2- Find the latest Windows version available for your PC and install it
QuickBooks can also showcase inappropriate behaviour if you run it on a system without the specifications required by QuickBooks. You must always keep your Windows or any other OS fully updated to prevent compatibility issues while using the software. Use these steps-
- Open the control panel menu on your PC and click the Windows Update option given in the left panel.
- Tap Check for updates and tap Download and Install when an available Windows update version is visible on the screen.
- Let your Windows get fully updated and launch your QB when the system opens.
Conclusion
This brings us to finishing of this blog describing the conditions under which QuickBooks will not open or crash a few seconds after running. The adequate methods to remove this error from QuickBooks are also shared in the blog, which we hope you’ll use to rectify QB startup issues.
Consult our team of QB professionals at 1.855.738.2784 if you face problems applying the solutions.