Technology Transforming the Hospitality Industry

Technology is evolving at a quicker rate than ever before, impacting both client expectations and the operations of the hospitality sector. Some industry developments benefit and save money for hospitality businesses, while others influence how hotel developers plan their buildings, infrastructure, management structures, and employee needs.

With this, hotels all around the world are using the power of hospitality technology to boost sales and enhance customer relations. This demonstrates how important a business can change and adapt in the current development of the hotel business.

And there’s one of the best options if you’re looking for intelligent hotel system integration solutions: mySmart.


As hospitality technology continues to progress at a breakneck pace across the world, the hotel industry is starting to reap the rewards. Hotel management software such as the iRiS Software has gone a long way in assisting hoteliers in improving the way their businesses function, and its transformational influence is undeniable.

By simplifying administrative procedures and processes, a reliable hotel management system like the iRis Software may help you enhance your company’s overall operations. It’s easy to see why the vast majority of hotels believe that a strong management system is essential to their success.

If you’re still not convinced, consider the following benefits of adapting a modern hotel system:

1.Enhances customer experience through greater comfort and better service

2.Implements a system for maximising revenue by reducing costs

3.Optimises systems through improved efficiency

4.Develops strong relationships with guests by knowing the customer base

What is iRis Software?

iRis Software Systems is a multi-award-winning supplier of a hospitality-focused, guest-facing services platform such as the GXP (Guest eXperience Platform), which is linked with attractively designed guest apps that has shifted to F&B ordering, assisting hoteliers in increasing order volume and average check size while reducing the need for face-to-face contact, resulting in a high return on investment. This is accomplished through iRis Software’s constantly growing platform and apps, which provide an improved guest experience and more income while lowering operational expenses for each hotel.

Hospitality technology developments, such as this, are providing marketing, management, and hotel developers with the possibilities, tools, and solutions they need to create unique experiences that may lead to positive change and growth in their business.


Customer experience does not have to be limited to internet and mobile devices, check-ins, and online comments. All of these experiences must be part of an integrated, dynamic hotel system so that the marketing and operational teams can focus on the visitors’ experiences.

Therefore, before you invest in the proper technology for your hotel business, conduct some comprehensive study. Before settling on a solution, make sure you receive feedback from each of your departments and understand their particular demands.

If you do, the results might be metamorphic.

The author is a blogger and helps to create intelligent environments. He specialises in designing and creating building control solutions. Visit for more details.

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