If you hunting apartment online and discovered a place you love to live. You read the reviews and check out the photos online, but you still have few more questions. You want to call the property Management Company to get more information about the flat, but you are not sure what you should talk.

To make your first interaction with your potential the property Management Company a positive one, follow these tips on what to do when calling apartments.

Do your research

While calling, research about the apartment online by visiting the website and reading the reviews. If you don’t find anything positive reviews, you’ll save yourself some time and can continue your apartment search.

While on the site, make sure to check for the features you want. Look at the photos that are available and make note of the all amenities. Gather as much information as can so when you call, you can ask questions about what is not covered online.

What to ask

After researching the site, make a list of all questions to ask about the apartment for further details. Call during office hours while you’re in a silent place and can talk with no interruptions. Start your conversation by introducing yourself and ask if they have the unit you want in the timeframe in which you’re looking to move. If so, move-in availability and if it’s available to show.

If the unit you want is not available to move-in or show, ask if they have an idea of when it will be and if there are any other options close to that unit.

Next, ask the questions from the list you made. Confirm the application process, security deposit and fees. Although you can wait to ask questions when you visit the flat, it’s better to ask upfront to avoid visiting a place that is not in line with what you want.

Set an appointment

Still interested in the apartment? Let them know you want to visit. To book an appointment, make sure you know your availability first. Choose days and times that are convenient for you also. Have a few options just in case if one or more of the times you’re available are already booked. Once you have agreed on a time, verify the details correctly and write them down.
Have patient and be polite. Understand that the agent might be busy, so you might be placed on hold. Be on time for your appointment and look presentable there. If you’re unable to make it, call before of time to cancel or reschedule.
First impressions will go a long way, so make sure yours is a good one. It starts with the initial phone call and goes all the way through signing the apartment. Be someone the agent is excited to have in the apartment!

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