How to Choose Amenities for a Serviced Apartment Hotel the Right Way?

If you are a frequent traveler, there are certain things you need to understand such as checking for toiletries, budget, etc. In this post, we give you a checklist to choose amenities of a serviced apartment to prevent any disappointment.

What are serviced apartment amenities?

Serviced apartment amenities are things that any property offers to its visitors to enhance their stay.

For example, a typical room is filled with:

  • Cupboard with hangers
  • Safety box
  • Towels
  • Toiletries
  • Study table and chair
  • Coffee table
  • Stationeries
  • Smart TV

You’ll notice that while some amenities, such minibar products, toiletries, and stationery, are consumable by visitors, others are just available for their use and cannot be taken.

This is like two distinct serviced apartment amenities that are classified as complementary and paid. Regarding the first, it can be further broken down into consumable and non-consumable facilities. The latter ones are tangibles as they are services like a bar, cafe, and vending machines, the latter ones are primarily tangible items.

How to choose amenities for your serviced apartment hotel?

While we’re talking about various serviced apartment amenities, you should consider the variables before selecting the best ones for your establishment. Let’s look at them now.

  1. Understanding guest segment

Understanding your target audience is the first and most important step before selecting serviced apartment amenities. For instance, the amenities needed for business travelers might be different from those for families on vacation.

A business traveler might seek for a serviced apartment that offers laundry services, Wi-Fi access, conference spaces, a travel desk for pick-up and drop-off services, and other amenities. A family, on the other hand, would select a serviced apartment with features geared toward children or the elderly, such as 24-hour dining establishments or coffee shops, leisure activities (such as a swimming pool, outdoor games, or open lawns), or rooms with kitchenettes.

Spend time studying your guests so that you can identify the amenities that each category of travelers values the most when deciding which amenities are most crucial for your serviced apartment.

So, while you plan the amenities for your serviced apartment, make sure to analyze your guests so you can list it out as per the travelers.

  1. Know your property type

Another factor you shouldn’t overlook is the type of property. If your establishment is a business serviced apartment, corporate travelers would be your primary focus.

Therefore, spending money on amenities and services like kitchenettes in apartments or family-friendly exclusion trips may be pointless for you. Because of this, you should select serviced apartment amenities that go along with the theme or category of your establishment.

  1.  Know about your guest preferences

Don’t forget to take guests’ preferences into account while picking serviced apartment amenities. You can always check the reviews and feedback analysis. To make this process simpler, you can choose reputation management software, which will give you a thorough report about what visitors want and what can be done to improve their stay.

In addition, you should keep an eye out for trends that other serviced apartments have adopted. Make sure to refresh your list with the serviced apartment features that travelers find most appealing.

  1.  Analyze your budget

Once you have created a list of every amenity you require for your hotel, it is time to examine one of the main challenges facing hoteliers: budget. The current pandemic has, as we all know, had a negative impact on the tourism and hospitality sectors. In reality, a lot of serviced apartments have shut down or are operating stealthily. Even though it’s popular, tourists are still cautious when they travel. Therefore, don’t rush to purchase every new amenity that guests request. Check to see if you can invest in it within your budget. If the answer is no, stay away from those comforts for the time being, but don’t settle for a low-quality item.

  1.  Check for availability of amenities

The availability of amenities is one of the common concerns that serviced apartment experience. For instance, these days, many buildings are converting to eco-friendly practices. However, the availability of organic and environmentally friendly goods is a matter of concern.

Why? Because, they are pricey to begin with. And second, the majority of them must be either imported or purchased straight from manufacturers.

In truth, the product is frequently unavailable because of low production, is in an inaccessible delivery area, or a company’s inability to match the needed quality

Additionally, serviced apartments must maintain a certain level of service quality, so changing the brand of the amenities frequently is not an option.

What are the amenities crucial for a serviced apartment?

Here are some of the factors you must consider while choosing amenities for a serviced apartment.

  1. Every room must have towels (pair of 2 bath towel, 1 face towel)
  2. TCM
  3. Hangers in cupboard
  4. Bathroom mirror
  5. Toiletries
  6. Hair dryer (as per guest’s request)
  7. Mineral water (2 bottles per room)
  8. Notepad and pen/pencil
  9. TV with dish connection or a smart TV
  10. Coffee table
  11. Lounge chair
  12. Tissue box

Other guest amenities in serviced apartment include:

  • A dining facility
  • Luggage room
  • Free breakfast
  • Wi-Fi
  • Public Restroom
  • Elevators
  • Free parking


The use of amenities in serviced apartments can significantly improve the guest experience. Before making a reservation for any resort, guests frequently consider the amenities.

You may fill your serviced apartments with a ton of facilities, but you need to know which ones are truly useful.

Take a cue from this article, assess your serviced apartment’s amenities, and make the required adjustments to include the crucial ones.

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