What You Should Do If You Have Received a Disconnection Notice From Your Electricity Provider?

Managing financial responsibilities is your prime job and you are responsible for paying your utility bills on time. But sometimes financial emergencies and lack of funds does not you to pay your utility bills on time. It is quite common in the cities where the cost of living is higher as compared to their rural and sub-urban areas. Almost everyone plans ahead and sets aside a certain amount of money for that purpose. Sometimes, you may simply come up short and fall behind. One of the scariest things in such scenarios is the dreaded disconnection notice.

Singapore is lined with numerous electricity retailers and each one of them offers energy services at their company’s pre-defined rates. If you thought that choosing the right energy retailer was a challenging task, then you should not worry as Voltz energy in Singapore is a unique platform designed to help in selecting a competitive energy retailer based on your needs and requirements. If you are not sure whether your electricity supplier is charging you fairly or is giving you the best plan for what you are paying, then you can simply browse Voltz energy’s website to compare electricity plans and prices. The website will enable you to compare energy plans to ensure that you get great savings no matter which plan you choose.

If you have recently received an electricity disconnection notice from your vendor, then follow the guide below to

1. Things you should know

If you have received a disconnection notice from your energy company, then don’t let fear or anger paralyse you and increase the burden on your family. Take a deep breath, relax and look out for options that can help you to come out of this situation. The thing that you should always keep in mind is – nobody wants to disconnect you and there must be some fault at your or the company’s end. There are several programs that are being offered by utility companies and the government to prevent you from getting disconnected, controlling average monthly bill, and reducing your usage.

2. Disconnection cannot happen overnight

The utility company should give you ten to fifteen days written notice, depending on your location / region. Also, they are required to make an effort to see you personally three days before the actual shut-off. It is important to consider that disconnection cannot take place right before energy office closing time. Also, they cannot disconnect the energy on the day before a holiday. Therefore, you have ample time to discuss the issue and sort that out before someone actually visits you to disconnect the

3. Discuss your problems / issues

Life is full of ups and downs; hence, if you are experiencing some financial difficulties, then you should call the company before the situation gets out of hand. There are multiple options available to reduce the bill and the usage. You can get in touch with the company’s representative to know more about the

plans for low-income people or the elderly. Certain companies have policies wherein they do not disconnect power from households with people over the age of 65 or under1.

You can contact Voltz energy in Singapore and connect with their representatives to know more about comparing pricing and plans. Additionally, navigate to Voltz energy’s website to check the policies and plans of various electricity vendors.


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