A Cloud Native SaaS Platform

Key Initiatives

  • Accelerate Service Launch: Quickly introduce new, innovative services.
  • Leverage 5G/IoT: Enter B2B markets enabled by 5G and IoT technologies.
  • Enhance Customer Lifetime Value: Improve customer value through superior digital experiences.
  • Develop a Partner Marketplace: Create a marketplace enabled by partners.


  • Rapid Monetization: Monetize new service offerings in 2-5 days.
  • Fully Digital Engagement: Ensure 100% digital customer engagement from onboarding to support.
  • Boost Customer Value: Enhance customer value management.
  • Optimize Costs: Reduce both CAPEX and OPEX.

Why Choose Csmart?

  • Modern Architecture: Low code, open API, and microservices-based.
  • Versatile Business Models: Supports B2C, B2B, and B2B2X.
  • Multi-Tenant and Multi-Language: Offers multi-tenant, language, and currency support.
  • Cloud Flexibility: Cloud-agnostic, supporting both private and public clouds.
  • Robust Platform: Configurable, flexible, scalable, and secure.

Key Features

  • Comprehensive Customer View: 360° customer view with ‘Concept to Cash to Care’ flow.
  • Simple Workflow Management: Configuration-based workflow management.
  • Omnichannel Experience: Seamless omnichannel experience for customers and partners.
  • Advanced Analytics: Customer value management with advanced analytics.
  • Centralized Product Catalog: Zero-touch order orchestration with a centralized product catalog.
  • Partner Management: End-to-end partner management.

Digital Exchange Platform (Dx) Highlights

  • Integrated Platform: Connects North Bound with South Bound.
  • Easy Integration: Facilitates third-party integration with Open API.
  • Order Management: Comprehensive order lifecycle management.
  • User-Friendly Interface: Intuitive UI for tracking transactions.

Proven Results

  • Significant Cost Reduction: Achieved a 60% OPEX reduction for an Asian MVNO.
  • Reduced Churn Rate: Dropped churn rate by 8% for an African MNO.
  • Market Share Growth: Launched in five countries, gaining 5% market share for a MVNO in APAC.
  • Rapid Subscriber Onboarding: Onboarded over 3 million new subscribers within 40 days of launch for an African MNO.


To know more visit: Covalensedigital

Cloud Transformation, SaaS, Cloud native, digital transformation, cloud native applications, cloud billing solutions, cloud BSS, Cloud Migration
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